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BuildMate Terms of Service

Effective Date: August 17, 2026
Last Updated: August 17, 2026

These Terms of Service ("Terms") govern your access to and use of BuildMate Hub, including our website (buildmateco.com) and mobile applications (collectively, the "Service"), operated by BuildMate LLC ("BuildMate," "we," "us," or "our"). By creating an account or using the Service, you agree to these Terms.

1. Eligibility

You must be at least 18 years old and able to form a legally binding contract to use the Service.

2. Account Types

You are responsible for maintaining the confidentiality of your login credentials.

3. Contractor Responsibilities

Contractors represent and warrant that they hold any required licenses/permits/certifications, that their business information is accurate, and that estimates/invoices/timelines are provided in good faith. BuildMate is a project management and communication tool, not a party to contracts between contractors and clients, and does not supervise, inspect, or guarantee construction work.

4. Payments and Fees

Subscription fees may apply for contractor access to certain features. Payments between contractors and homeowners are processed through Stripe. BuildMate does not guarantee homeowner payment and is not responsible for payment disputes. Subscription fees are generally non-refundable except as required by law.

5. Acceptable Use

Users agree not to use the Service unlawfully, impersonate others, upload false credentials, harass other users, access others' accounts without authorization, disrupt the Service, or use unauthorized automated access.

6. User Content

Users retain ownership of uploaded content and grant BuildMate a limited license to store/display/transmit it as necessary to operate the Service.

7. Relationship Between Contractors and Homeowners

BuildMate is not a party to any agreement between a contractor and homeowner, does not verify construction work quality/outcomes, and does not mediate disputes over workmanship or contract terms.

8. Third-Party Services

The Service relies on Supabase, Stripe, and Lovable infrastructure, subject to those providers' own terms.

9. Termination

Users may delete their account at any time. BuildMate may suspend/terminate accounts for Terms violations or fraudulent activity.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND. BUILDMATE DOES NOT GUARANTEE THE ACCURACY OF ANY ESTIMATE, TIMELINE, OR PROJECT INFORMATION ENTERED BY USERS.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUILDMATE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. BUILDMATE'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID TO BUILDMATE IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Indemnification

Users agree to indemnify and hold harmless BuildMate from claims arising from their use of the Service or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of the State of Mississippi.

14. Changes to These Terms

BuildMate may modify these Terms from time to time, posting updates with a new "Last Updated" date.

15. Contact Us

BuildMate LLC
Buildmatellc@gmail.com
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